Important Policy Information from Safety Penn Training



  • 100% refund 10 days prior to course start date less transaction fees

  • 75% refund five days or less in advance

  • 75% refund on all Instructor Level Courses

  • No refunds less than 48 hours without documentation

  • Full refund or make up sessions will be issued due to any pool chemical or mechanical issues

  • When there are unforeseen circumstances out of anyone’s control, if possible, classes will be rescheduled rather than cancelled

Class Policies

  • Participants must arrive to class on time and attend all required class sessions

  • If a class has pre-requisites and a participant is unsuccessful, a 75% refund will be issued

  • Participant agrees to cover cost for additional instruction if placed on candidate work plan (instructor level courses)

After registering for the desired class, participants will be contacted to schedule a time to meet.