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Important Policy Information from Safety Penn Training

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Refunds

​Refunds:

  • 90% refund 10 or more days prior to course start date

  • 50% refund 5-9 days in advance

  • No refunds within 5 days of course without documentation

  • Full refund or make up sessions will be issued due to any pool chemical or mechanical issues

  • When there are unforeseen circumstances out of anyone’s control, if possible, classes will be rescheduled rather than cancelled

Class Policies

  • Participants must arrive to class on time and attend all required class sessions

  • If a class has pre-requisites and a participant is unsuccessful, a 75% refund will be issued

  • Participant agrees to cover cost for additional instruction if placed on candidate work plan (instructor level courses)

After registering for the desired class, participants will be contacted to schedule a time to meet. 

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